We value your privacy, that’s why we’re committed to protecting your data. With GDPR coming into force on the 25th May 2018, we’re happy to explain the who’s, what’s, whys and how’s of the personal data we collect, store and share.
Offsite Servers Limited is privately owned and currently operating in the UK. Our head office is based in Longbridge, Birmingham.
Personal data is any information that can be used to identify you as an individual (like your name, address, email and the company you work for). We collect information about yourself when you:
- Enquire about our services
- Fill in enquiry forms
- Respond to feedback forms
- Engage with us on Social Media
- Have an agreement with us
We also track our website activity through smart tool Google Analytics and have CCTV in our offices.
Here are a few reasons why we collect your personal data:
- Account management (to make a booking with us a breeze, we store your personal data for ease. This will be kept as long as is reasonable in the managing of your account)
- Service updates
- Security reasons
We always have your best interest at heart, it’s one of the reasons our mission statement is to simplify technology. We will only ever use the information provided by yourself to improve our services with you in mind, ensuring the best experience possible from our support team.
Information we may use:
- Feedback responses
- Account details
We will always get in touch before ever using anything disclosed to us privately for use on our website or other online sites we have a presence on.
Keep in touch…
With GDPR in action, if you’d like to receive exclusive information about support updates, system reboots, new products and ideas please opt into our email communications by clicking HERE
Third Party Data Sharing…
We will not share information with third parties and we will keep the information we hold for you securely.
Consent is everything. You can unsubscribe by opting out at any time. Either by contacting us or using opt-out tools we provide on communication emails.
Accessing your information…
Would you like to know what personal information we hold for your convenience? No problem. You have a right to access a copy of the information we hold about you, if you’d like to know please put your application in writing.
You can apply to have your data deleted. Please note we reserve the right to keep your data if we are legally obliged to do so, or to fulfil our contractual obligations to you.
If you’d like to get in touch, you can write to us at Offsite Servers Limited, The Innovation Centre, 1 Devon Way, Longbridge, Birmingham B31 2TS.
Let’s keep your data accurate and up to date! Please email us at [email protected] or call us on 0121 272 2030 if there is anything you want to change.